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Index Learning runs a campus study. We focus on professional skills with an academic and executive level of study.we are a Global University System member.

Index Learning come up with all kinds of programmes and courses to help you excel in skills.

Index learning was founded in 2005. Our main campus is in the UK. Growing from a sole college, Index Learning has stepped as the leading institution.

Business field study, Academic level study, and Language Learning, we give you all at a single platform! You will find our skilled experts at your service all time.

 Index Learning has taken one more step to reach the peak. We give some selective programmes using a free online study way. Thus, it allows global students to take our classes from any place in the world. We provide e-books online.

Certificate in Consumer Behaviour

Course Overview

Understanding Consumer Behaviour plays into the success of all businesses and services. Knowing what your consumers want is integral to your success and your relationship with your customers. In this course, you will look at the different types of consumer, what they react to and how to engage with them best when marketing your product.

Modules

  • What is meant by Consumer Behaviour?
  • Types of Consumers
  • Why Consumers Buy
  • Importance of Consumer Behavior
  • Steps of Decision Making Processes
  • How to Reduce Cognitive Dissonance
  • Consumer Involvement in Buying Decisions
  • Types of Consumer Buying Decisions
  • Factors Influencing Consumer Behaviour
  • Role of Consumer Behaviour and Satisfaction
  • Role of Consumer Behaviour for Relationships
  • Role of CRM in Consumer Behaviour
  • Role of Consumer Behaviour and Value Drivers

On Course Enrolment

  • PowerPoint Slides format that you can easily print
  • Real life examples
  • High-quality info graphics that help you understand the content
  • Awarding Organization endorsement and Certificate

Eligibility Requirements

  • There is no previous experience or qualifications requiredfor enrolment.
  • It is available to all students aged 16 or over, of all academic backgrounds.
  • Basic understanding of Englishlanguage is required to attend this course.
  • You’ll need a smart device (PC/Mac/Tablet/Smart Phone) with an internet connection.

Course Assessment

This course does not involve any written exams. Students will be assessed by Multiple Choice Questions (MCQ) and achieve 50% marks.

Course Duration

The course can be completed in a very short time. The pace for the course is set by the learners themselves the course material is downloadable and course registration will be valid for 12 months, so learners can complete the course with complete peace of mind and with no pressure at all.

Course Mode

This is a self-study course, students have 100% freedom to complete the course, and there is no time restriction on this course.

Career path

This course may lead to progression into or within employment in this field. It may be that you are running your own business and you are seeking to learn effectively engage with customers or it may be used to help you learn more about how these processes work within the business you are employed in. Employers may request their employees to do this as a CPD course, or you may choose to do so in order to progress in your field.

Fast Facts

Awarding Body:     CPD Qualification
Course Duration:     2-6 Weeks
Method of study:     Online
Qualification Level:  1

Index Learning runs a campus study. We focus on professional skills with an academic and executive level of study. we are a Global University System member.

Bangladesh Office

Index Learning

House No – 16

Road No – 11

Sector No – 01

Phone: +8801958082700-01

Email: info@indexlearning.com.bd

Website: www.indexlearning.com.bd

 

UK Office

Index Learning

Radial House

3-5 Ripple Road

Barking, Essex IG11 7NF

Phone: +447492 928251

Email: info@indexlearning.co.uk

Website: www.indexlearning.co.uk

 

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