Index Learning

Index Learning is the best platform with top teaching services.

Index Learning runs a campus study. We focus on professional skills with an academic and executive level of study.we are a Global University System member.

Index Learning come up with all kinds of programmes and courses to help you excel in skills.

Index learning was founded in 2005. Our main campus is in the UK. Growing from a sole college, Index Learning has stepped as the leading institution.

Business field study, Academic level study, and Language Learning, we give you all at a single platform! You will find our skilled experts at your service all time.

 Index Learning has taken one more step to reach the peak. We give some selective programmes using a free online study way. Thus, it allows global students to take our classes from any place in the world. We provide e-books online.

Certificate in Total Quality Management

Course Overview

Regardless of the size of the business, all growing companies are likely to need quality management.  Pursuing this qualification teaches you the skills and knowledge you need to work in the quality area or department within a company. Total Quality Management (TQM) works on the basis that every component within the business works towards the maximization of production quality and satisfaction of the customers. This can be affected by numerous areas: customers; employee involvement; processes; communications; integrated system, etc. This course will teach you how to ensure quality in all areas of your business and understand the different factors that influence this.


  • Explain What is Total Quality Management (TQM)
  • Describe the Evolution of TQM
  • Describe the Evolution of TQM
  • Explain What is Cost-Benefit Analysis
  • Explain the Principles of the TQM Pyramid
  • Explain Kano’s Five Types of Quality
  • Explain Kinds of Measurements in TQM
  • Explain the STINGER Principle
  • Describe the Various Tools used in TQM
  • Describe the Focus Areas of TQM
  • Explain the Steps for the Quality Improvement Process
  • Explain Four Absolutes of Quality Improvement Process
  • Explain the Implementation of TQM
  • Explain Deming’s 14 Points to Improve Quality
  • List the Benefits of TQM

On-Course Enrolment

  • PowerPoint Slides format that you can easily print
  • Real life examples
  • High-quality info graphics that help you understand the content
  • Awarding Organization endorsement and Certificate

Eligibility Requirements

  • There is no previous experience or qualifications requiredfor enrolment.
  • It is available to all students aged 16 or over, of all academic
  • Basic understanding of English language is required to attend this course
  • You’ll need a smart device (PC/Mac/Tablet/Smart Course) with an internet connection.

Course Assessment

This course does not involve any written exams. Students will be assessed by Multiple Choice Questions (MCQ) and must achieve a minimum of 50% to achieve this qualification.

Course Duration

The course can be completed in a very short time. The pace for the course is set by the learners themselves the course material is downloadable and course registration will be valid for 12 months, so learners can complete the course with complete peace of mind and no pressure at all; they are welcome to take as long or as little as they want.

Course Mode

This is a self-study course, students have 100% freedom to complete the course, and there is no time restriction on this course.

Career Path

Because nearly every growing business will work on big projects on occasion, a Certificate in Project Management can take you down numerous roads. If you have a passion for leading others and developing ideas, this qualification could place you in any field you aim for. It is also possible to take as a CPD course for a profession you are already in, to develop your skills in your current role.

Fast Facts

Awarding Body:       ATHE or CPD Qualification
Course Duration:      2-4 Weeks
Method of study:      Online

Index Learning runs a campus study. We focus on professional skills with an academic and executive level of study. we are a Global University System member.

Bangladesh Office

Index Learning

House No – 16

Road No – 11

Sector No – 01

Phone: +8801958082700-01




UK Office

Index Learning

Radial House

3-5 Ripple Road

Barking, Essex IG11 7NF

Phone: +447492 928251




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